Globally Yours, Simply Smiling
Horizon Telecom is the next-gen provider that makes you happy, as we make telecom simple for customers worldwide. With Horizon Telecom, you have 1 reliable partner for your business’s end-to-end solutions in international communication, connectivity, and security. No matter where your company operates, with us, you’ll have 1 contact, 1 contract, 1 SLA, and 1 invoice for all global solutions.
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We make people happy!
What an incredible achievement! This year, we have once again received fantastic reviews from our customers. We are extremely proud to present our impressive Net Promoter Score (NPS) of 51 (for customers served by their own accountteams, the NPS is 75)!
The NPS serves as a metric for customer recommendations to organizations. The average NPS in the international telecom market is 31. Globally, across all industries, top performers score 50.
Horizon Telecom is now thé provider with the best customer experience in the market! We would be thrilled to provide the same for your company!
150+ happy enterprise customers
Latest news, developments & innovations
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Global Network Coverage
Smart worldwide solutions with local support
Enterprise customers
Carriers
Data centers
Countries
Cities
How we make happy customers
Friction-free delivery!
There is always an expert available!
We will solve the issue, even if it’s ‘not’ our problem
Globally, we go beyond with our Professional Services
We make the difference by designing, building, and proactively managing all our flexible, reliable, and carrier neutral solutions with our Professional Services. These services are designed to complement our Communications, Infrastructure and Security portfolios. Our automation and tools enable us to offer our customers 1 point of contact for all services with 1 tailored invoice, 1 contract, 1 contact and 1 SLA.
With our Professional Services, we offer tailor-made options and 24×7 support remotely, on location, on-call, or according to pre-arranged agreements. The needs of your organization are leading and we are flexible in what, when, and how much of our expertise you’ll need. Our proactive management models can be deployed flexibly, grow with the solutions, and are tailored to the phase of the digital transformation you are in.
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We are Horizon Telecom
Horizon Telecom delivers communications, infrastructure, and security solutions worldwide with 24x7 proactive support and local management. With our independent experts, we work with the world’s best technology partners to connect the aspirations of our customers with flexible and reliable solutions that leverage proven innovations accredited by Gartner®.
Globally Yours, Simply Smiling
Our added values
Independent & Carrier-Neutral
1 Tailored invoice, 1 Contract, 1 Contact, 1 SLA
Global Mission Control Center – 24x7 NOC
Professional Services
Flexible & Scalable tailor-made solutions
'Best-of-breed' technology
Cost-efficient
PARTNERS
NOC
Global Mission Control Center
Horapark 3, Ede
6717 LZ, The Netherlands
Monday till Friday 08.30 - 17.00
Finance
T: +3120 226 1500
E: finance@horizontelecom.nl
Sales
T: +3120 226 1551
E: sales@horizontelecom.nl
Customer Service
T: +3120 226 1500
E: service@horizontelecom.nl
Outages
T: +3120 226 1555
24x7 available worldwide
GLOBAL VOICE
GLOBAL INTERNET
PARTNERS
NOC
Boylestraat 38a, Ede
6718 XM, The Netherlands
Monday till Friday 08.30 - 17.00
Finance
T: +3120 226 1500
E: finance@horizontelecom.nl
Sales
T: +3120 226 1551
E: sales@horizontelecom.nl
Customer Service
T: +3120 226 1500
E: service@horizontelecom.nl
Outages
T: +3120 226 1555
24x7 available worldwide
