Why RingCentral
Cloud Telephony?
Say goodbye to fixed on-site telephone infrastructures. Use one future-proof solution by integrating your favorite Cloud applications. Employees can choose between a physical telephone, fixed telephony on their mobile phone, or a softphone on the PC.
Do these challenges sound familiar?
We make sure RingCentral is accessible for every employee in any corporate structure. Together with our Global VoIP platform, we provide a secure, reliable, scalable, and intuitive platform for conversations, video conferences, and collaboration.
RingCentral can integrate with over 200 applications, including Google, Microsoft, and Salesforce; the entire ecosystem adds up to more than 3,000 applications. With our Professional Services we help our customers to design, build and manage their Global Cloud Telephony solutions across the globe.
I want to centralize my telephony infrastructure
Discover the solution
I want one solution for chat, video and phone calls
Discover the solution
I want worldwide accessibility for employees
Discover the solution
One user-friendly environment
One environment for voice, video, messages, and file sharing. Designed to collaborate with colleagues and clients on all devices (fixed phones, mobile phones, desktop, browser, and Cloud applications).
Open API: Integrate with existing applications/systems
One environment that works with all your favorite applications in the Cloud, such as Microsoft Teams, Salesforce, Zendesk, and many other applications. Integrate your favorite service desk, contact center, or other systems. Migrate at your own pace by region, country, department, location, or even by the user.
Worldwide standardization with predictable costs
Each country has its own rules and laws. With our carrier-neutral approach, we combine multiple tier1 providers in the design for a global solution that is flexible and reliable. No more opaque local costs, but predictable costs thanks to smart least-cost routing, tailor-made all-in tariff plans and calling packages.
Flexible and easy management
Easily add/merge new employees/locations without investment and downsizing when necessary. By using one global solution and proactive management, you are assured of the latest security updates and on-site management is a thing of the past.
Availability: 99.999% with local numbers
The platform has an unprecedented high availability. For Global Cloud Telephony we use multiple providers and routes in one independent solution to guarantee the availability of up to 99.999%. Improve accessibility by adding global-local phone numbers e.g. geographic, toll-free, or paid service numbers.
“We make a difference by designing, building and proactively managing all our flexible, reliable and carrier-neutral solutions with our Professional Services.”
Melvin Jellesma
Our Professional Services
Project Management
Our project managers are closely involved in the process; from the design to the development of the solutions, including the transfer to the management organization.
Global Logistics Services
A single point of contact for shipping and handling of hardware components worldwide, incl. support with customs clearance, import duties, installation, etc.
Service Management
Our service managers proactively monitor and ensure optimal performance for the best experience for your employees by responding to trends and changes.
Global Certified On-site Engineers
Use our engineers as your own employees and deploy them globally for migrations and support at (remote) locations without having to use local technical staff/employees.
Customer Mission Control Portal
Gain insight into all invoicing and solutions worldwide (including statuses) in one portal. Designed to fit your organization’s structure and hierarchy.
Design & Engineering
Together with the (solution) architects and consultants, our engineers create a design that exactly meets the requirements of all solutions, locations, and users.
24x7 Support & Monitoring
Our Global Mission Control Centre (NOC) manages all our global solutions. Our experienced, service-oriented experts even solve issues that aren’t our responsibility.
“Horizon Telecom offers truly independent advice and we consider them part of our own IT team. Cases are dealt with promptly and efficiently. The professionals know what they are talking about.”
Hexagon (Intergraph)
Jim van Dijken, IS specialist
Global VoIP
Global VoIP (SIP trunk) stands for one telephony infrastructure, which is realized by combining reliable global telephony providers on one Global VoIP (SIP) platform.
Microsoft Teams
Easily call with Microsoft Teams. We can also integrate Microsoft Teams with our Cloud Telephony solution, providing you with specific telephone exchange functions.
RingCentral Cloud Telephony
Say goodbye to telephone exchanges on location and use one future-proof solution by linking with your favorite Cloud applications for worldwide accessibility of your employees.
We are Horizon Telecom
Horizon Telecom delivers communications, infrastructure, and security solutions worldwide with 24x7 proactive support and local management. With our independent experts, we work with the world’s best technology partners to connect the aspirations of our customers with flexible and reliable solutions that leverage proven innovations accredited by Gartner®.
Globally Yours, Simply Smiling
Our added values
Independent & Carrier-Neutral
1 Tailored invoice, 1 Contract, 1 Contact, 1 SLA
Global Mission Control Center – 24x7 NOC
Professional Services
Flexible & Scalable tailor-made solutions
'Best-of-breed' technology
Cost-efficient
PARTNERS
NOC
Global Mission Control Center
Horapark 3, Ede
6717 LZ, The Netherlands
Monday till Friday 08.30 - 17.00
Finance
T: +3120 226 1500
E: finance@horizontelecom.nl
Sales
T: +3120 226 1551
E: sales@horizontelecom.nl
Customer Service
T: +3120 226 1500
E: service@horizontelecom.nl
Outages
T: +3120 226 1555
24x7 available worldwide
GLOBAL VOICE
GLOBAL INTERNET
PARTNERS
NOC
Boylestraat 38a, Ede
6718 XM, The Netherlands
Monday till Friday 08.30 - 17.00
Finance
T: +3120 226 1500
E: finance@horizontelecom.nl
Sales
T: +3120 226 1551
E: sales@horizontelecom.nl
Customer Service
T: +3120 226 1500
E: service@horizontelecom.nl
Outages
T: +3120 226 1555
24x7 available worldwide